Refund Policy

Returns & Exchanges

1800TShirt is committed to providing you with the highest level of service possible. We carefully pack and inspect each order, and hope you are pleased with your selection.

As soon as you receive your shipment, we recommend you:

  • Carefully inspect the contents for any physical defects or shipping damage
  • Verify that you received the correct products
  • Damaged merchandise is required to be reported within 7 business days of the delivery date to receive a replacement.

If you are not satisfied, notify us within 7 days of the delivery date and follow the packing instructions listed below.

Packaging Your Return

Returned items must be received within 30 days and in good condition. All clothing items must be in their original unworn and unwashed condition with all tags attached (if applicable) and be free of any stains or smells to qualify for a return. All toys and items in retail packaging must be returned in their original condition with all pieces and unopened packaging. Please return your purchase in its original packaging. Include a note that states your name and address and why you are returning the item. Wrap the package securely and please send it back to the address below.

There is a 20% restocking fee on all returned merchandise, unless a shipping mistake was made by us. This fee covers all processing, packaging and shipping charges for your return. Also we do not accept returns on worn or washed items, underwear, swim wear, body jewelry, clearance items, and posters.

Send your package to:

1800TShirt
PO Box 170154
Arlington, TX 76003